Privacy Policy

tidbiits ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services.

By using tidbiits, you agree to the collection and use of information in accordance with this policy.

Information You Provide

• Account Information: When you create an account, we collect your email address, name, and authentication credentials.
• Content: URLs you submit for processing, annotations you create, and chat messages with our AI assistant.
• Payment Information: If you subscribe to a paid plan, payment processing is handled by Stripe. We do not store your credit card details.

Information Collected Automatically

• Usage Data: How you interact with our service, including features used and videos processed.
• Device Information: Browser type, operating system, and device identifiers.
• Log Data: IP addresses, access times, and referring URLs.

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and manage your subscription
• Send you technical notices and support messages
• Respond to your comments and questions
• Analyze usage patterns to improve user experience
• Detect and prevent fraud or abuse

Your data is stored on secure servers using industry-standard encryption. We use Cloudflare R2 for content storage and implement appropriate technical and organizational measures to protect your personal information.

Video transcripts and generated mindmaps are stored in your personal library and are not shared with other users unless you explicitly enable sharing.

We use the following third-party services:

• AI Providers: OpenAI, Anthropic, and Google to process content and generate mindmaps. Content sent to these providers is subject to their respective privacy policies.
• Stripe: For payment processing and subscription management.
• Authentication Providers: Google for OAuth sign-in.
• YouTube: To fetch video transcripts and metadata.

We retain your account information and processed content for as long as your account is active. You can delete your account and associated data at any time from your account settings.

Cached processing results may be retained for up to 90 days after deletion to facilitate service operation.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise these rights, please contact us at privacy@tidbiits.com

We use essential cookies for authentication and session management. We do not use third-party tracking or advertising cookies.

tidbiits is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

If you have questions about this Privacy Policy, please contact us at privacy@tidbiits.com